Shipping policy

Shipping Rates and Delivery Estimates

We aim to have your order on your doorstep in 5-7 business days.

Shipping times may vary during sales periods or public holidays.

We use Fedex for shipping and we will email you a tracking number once your order is shipped. 

We ship to the UK, USA, Canada, Belgium, France and Switzerland. Shipping outside of these countries is not available.

Damages

We are not liable for any products damaged or lost during shipping. If you have received your order damaged, please email us at help@kavee.com to file a claim in order to get a replacement or a refund, as per our Refund Policy.

Also, please save all packaging material and damaged goods before filing a claim.

Customs and Duties

Orders shipping to destinations outside the United Kingdom and Europe might incur import fees and duties & taxes that are not reflected in our prices. If duties and taxes are imposed on your order, they are due at time of delivery. 

Please consult your local customs office for more details about your country's duties and taxes. 

As per the terms of our refund policy, please note that shipping arrangements and costs incurred to return items are the customer’s responsibility.

Worldwide Shipping Rates

Canada

Standard shipping on orders 0-30kg - $15.00 

United States

Standard shipping - $9.50

France & Belgium

Standard shipping on orders between £0.00 - €150.00 - €6.50 

Standard shipping on €150.00 and up - Free

United Kingdom

Standard shipping on orders between £0.00 - £120.00 - £6.95

Standard shipping on £120.00 and up Free

Switzerland

Standard shipping on orders 0-30kg - €15.00